Enterprise Infrastructure Solutions (EIS)

Request for Proposals

 

Section F

Deliveries or Performance

 

 

 

Issued by:

General Services Administration

Office of Integrated Technology Services

1800 F St NW

Washington, DC 20405

 

 

 

October 2015

 

Table of Contents

F.1      FAR 52.252-2 Clauses Incorporated by Reference (FEB 1998) 1

F.2      Deliverables. 1

F.2.1      Table of Deliverables. 1

         


 

 

F.1 FAR 52.252-2 Clauses Incorporated by Reference (FEB 1998)

This contract incorporates one or more FAR clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer (CO) will make their full text available. The full text of a clause may be accessed electronically at this address: www.acquisition.gov/far.

The clauses below apply at the contract and order levels, as applicable, depending upon the contract type of the order, or as specifically referenced in the applicable order.

Clause No.   FAR Clause No.     Title and Date

F.1.1             52.242-15                Stop Work Order (AUG 1989)

F.1.2             52.242-17                Government Delay of Work (APR 1984)

F.1.3             52.247-35                F.O.B. Destination Within Consignee’s                                                                Premises (APR 1984)

F.2 Deliverables

The contractor shall ensure that all deliverables meet professional standards and the requirements set forth in the contract. The contractor shall be responsible for delivering all items (as required) in accordance with the Table of Deliverables below:

F.2.1 Table of Deliverables

ID

Requirement Reference

Deliverable Description Reference

Deliverable Name

Frequency

Deliver To

1.                

B.1.1

B.1.1

Task Order Pricing Tables

Initial: Included at task order (TO) award

Update: As needed

GSA Systems and agency

2.                

B.1.2.9

B.1.2.9

Price Volume

Initial: With the proposal

Update: As needed

GSA Systems

3.                

B.1.3

B.1.3

Online Catalog

Initial: Within 30 days of contract award

Update: As needed

Website – URL to be provided by contractor

4.                

B.1.3

B.1.3

Catalog Pricing Tables (Section B)

Initial: Included at TO award

Update: As needed

GSA Systems and agency

5.                

C.2.8.4.5.4

NIST SP 800-53 R4; PL-2

System Security Plan (SSP)

Initial: Within 30 days of Notice to Proceed (NTP)

Update: Annually from contract award and when significant changes occur

GSA COR/ISSO

6.                

C.2.8.4.5.4

NIST SP 800-37 R1

Security Assessment Boundary and Scope Document (BSD)

Initial: Within 15 days of NTP

Update: Annually from contract award and when significant changes occur

GSA COR/ISSO

7.                

C.2.8.4.5.4

NIST SP 800-53 R4; CA-3

Information System Interconnection Security Agreements (ISA)

Initial: Within 30 days of NTP

Update: Annually from contract award and when significant changes occur

GSA COR/ISSO

8.                

C.2.8.4.5.4

NIST SP 800-53 R4; AC-1

GSA NIST 800-53 R4 Control Tailoring Workbook

Initial: Within 30 days of NTP

Update: Annually from contract award and when significant changes occur

GSA COR/ISSO

9.                

C.2.8.4.5.4

NIST SP 800-53 R4; AC-1

GSA NIST SP 800-53 R4 Control Summary Table

Initial: Within 30 days of NTP

Update: Annually from contract award and when significant changes occur

GSA COR/ISSO

10.             

C.2.8.4.5.4

NIST SP 800-53 R4; PL-4

Rules of Behavior (RoB)

Initial: Within 30 days of NTP

Update: Annually from contract award and when significant changes occur

GSA COR/ISSO

11.             

C.2.8.4.5.4

NIST SP 800-53 R4; CM-8

System Inventory

Initial: Within 30 days of NTP

Update: Annually from contract award and when significant changes occur

GSA COR/ISSO

12.             

C.2.8.4.5.4

NIST SP 800-53 R4; CP-2

Contingency Plan (CP)

Initial: Within 30 days of NTP

Update: Annually from contract award and when significant changes occur

GSA COR/ISSO

13.             

C.2.8.4.5.4

NIST SP 800-53 R4; CP-4

Contingency Plan Test Plan (CPTP)

Initial: Within 30 days of NTP

Update: Annually from contract award and when significant changes occur

GSA COR/ISSO

14.             

C.2.8.4.5.4

NIST SP 800-53 R4; CP-4

Contingency Plan Test Report (CPTR)

Initial: Within 30 days of NTP

Update: Annually from contract award and when significant changes occur

GSA COR/ISSO

15.             

C.2.8.4.5.4

NIST SP 800-53 R4; AR-2, AR-3 and AR-4

Privacy Impact Assessment (PIA)

Initial: Within 30 days of NTP

Update: Annually from contract award and when significant changes occur

GSA COR/ISSO

16.             

C.2.8.4.5.4

NIST SP 800-53 R4; CM-9

Configuration Management Plan (CMP)

Initial: Within 30 days of NTP

Update: Annually from contract award and when significant changes occur

GSA COR/ISSO

17.             

C.2.8.4.5.4

NIST SP 800-53 R4; IR-8

Incident Response Plan (IRP)

Initial: Within 30 days of NTP

Update: Annually from contract award and when significant changes occur

GSA COR/ISSO

18.             

C.2.8.4.5.4

NIST SP 800-53 R4; IR-3

Incident Response Test Report (IPTR)

Initial: Within 30 days of NTP

Update: Annually from contract award and when significant changes occur

GSA COR/ISSO

19.             

C.2.8.4.5.4

NIST SP 800-53 R4; SA-12 and NIST SP 800-161

Supply Chain Risk Management Plan (SCRM)

Initial: With the proposal

Update: Annually from contract award and when significant changes occur

GSA COR/ISSO

20.             

C.2.8.4.5.4

NIST SP 800-53 R4; CA-7

Continuous Monitoring Plan

Initial: Within 30 days of NTP

Update: Annually from contract award and when significant changes occur

GSA COR/ISSO

21.             

C.2.8.4.5.4

NIST SP 800-53 R4; CA-5

Plan of Action and Milestones (POA&M)

Initial: With the Security A&A package

Update: Quarterly

Note: Critical and High vulnerabilities shall be updated monthly

GSA COR/ISSO

22.             

C.2.8.4.5.4

NIST SP 800-53 R4; CA-7 and RA-5

Independent internal and external penetration tests and reports

Initial: Within 30 days of NTP

Update: Annually from contract award and when significant changes occur

GSA COR/ISSO

23.             

C.2.8.4.5.4

NIST SP 800-53 R4; SA-11

Code Review Report (If applicable)

Initial: Within 30 days of NTP

Update: Annually from contract award and when significant changes occur

GSA COR/ISSO

24.             

C.2.8.4.5.4

NIST SP 800-53 R4; CA-2

Annual FISMA Assessment

Initial: Within 30 days of NTP

Update: Annually from contract award and when significant changes occur

GSA COR/ISSO

25.             

C.2.8.4.5.4

NIST SP 800-53 R4; CM-6

SCAP Common Configuration Enumerations (CCE) Report

Initial: With the Security A&A package

Update: Monthly (end of month)

GSA COR/ISSO

26.             

C.2.8.4.5.4

NIST SP 800-53 R4; CM-8

SCAP Common Platform Enumeration (CPE) Report

Initial: With the Security A&A package

Update: Monthly (end of month)

GSA COR/ISSO

27.             

C.2.8.4.5.4

NIST SP 800-53 R4; CM-8

SCAP Common Vulnerabilities and Exposures (CVE)

Initial: With the Security A&A package

Update: Monthly (end of month)

GSA COR/ISSO

28.             

C.2.9.1.1

C.2.9.1.1

Site Survey Report

As needed

OCO

29.             

C.3.3.3

C.3.3.3

Inventory Summary of All Active Services

Initial: 3 years prior to contract expiration

Update: As requested by GSA

GSA Transition Manager

30.             

C.3.3.3

C.3.3.3

Inventory Summary of Agency’s Active Services

Initial: 3 years prior to contract expiration

Update: As requested by agency

OCO

31.             

C.3.3.4

C.3.3.4

Transition Inventory Report

Initial: 3 years prior to contract expiration

Update: Weekly (end of week)

GSA Transition Manager

32.             

C.3.3.4

C.3.3.4

Transition Status Report

Initial: 3 years prior to contract expiration

Update: Monthly (end of month)

GSA Transition Manager

33.             

C.4.2

C.4.2

Voluntary Product Accessibility Template

Initial: 30 days after NTP

Update: As needed

Contractor’s public website

34.             

E.2.1.5.1

E.2.1.5.1

BSS Verification Test Plan

Draft: With proposal

Update: Final 30 days after NTP; others within 14 days of government request

GSA CO

35.             

E.2.1.5.2

E.2.1.5.2

BSS Verification Test Results Report

Initial: 7 days after test completion

Update: As needed

GSA CO

36.             

E.2.2.6

E.2.2.6

EIS Services Verification Test Plan

Initial: With proposal

Update: As needed

GSA COR

 

37.             

G.3.2.3.1

G.3.2.3.1

Fair Opportunity Notice of Protest

Initial: Within three business days of protest

Update: As needed

GSA CO

 

38.             

G.3.3.3.3

G.3.3.3.3

Task Order Project Plan

Initial: TO award

Update: Plan change

OCO

 

39.             

G.5.5

G.5.5

BSS Development & Implementation Plan

Initial: With proposal

Update: Plan change

GSA CO

 

40.             

G.5.5.1

G.5.5.1

BSS Change Control Notification

30 days prior to BSS changes or emergency changes

GSA COR/ISSO/ISSM  

 

41.             

G.5.6.4

NIST SP 800-53 R4; CA-5

NIST SP 800-53 R4; RA-5

Plan of Action and Milestones (POA&M)

Vulnerability scanning reports for Operating System, Web Application, and Database scans (as applicable)

Initial: With the Security A&A package

Update: Quarterly

 

GSA COR/ISSO

 

42.             

G.5.6.4  

NIST SP 800-53 R4; PL-2

BSS System Security Plan (SSP)

Initial: Within 30 days of NTP

Update: Annually from contract award and when significant changes occur

GSA COR/ISSO

 

43.             

G.5.6.4  

NIST SP 800-37 R1

Security Assessment Boundary and Scope Document (BSD)

Initial: Within 15 days of NTP

Update: Annually from contract award and when significant changes occur

GSA COR/ISSO

 

44.             

G.5.6.4

NIST SP 800-53 R4; CA-3

Information System Interconnection Security Agreements (ISA)

Initial: With the Security A&A package

Update: Annually from contract award and when significant changes occur

GSA COR/ISSO

 

45.             

G.5.6.4  

NIST SP 800-53 R4; AC-1

GSA NIST 800-53 R4 Control Tailoring Workbook

Initial: With the Security A&A package

Update: Annually from contract award and when significant changes occur

GSA COR/ISSO

 

46.             

G.5.6.4  

NIST SP 800-53 R4; AC-1

GSA NIST SP 800-53 R4 Control Summary Table

Initial: With the Security A&A package

Update: Annually from contract award and when significant changes occur

GSA COR/ISSO

 

47.             

G.5.6.4  

NIST SP 800-53 R4; PL-4

Rules of Behavior (RoB)

Initial: With the Security A&A package

Update: Annually from contract award and when significant changes occur.

GSA COR/ISSO

 

48.             

G.5.6.4

NIST SP 800-53 R4; CM-8

System Inventory

Initial: With the Security A&A package

Update: Annually from contract award and when significant changes occur

GSA COR/ISSO

 

49.             

G.5.6.4

NIST SP 800-53 R4; CP-2

Contingency Plan (CP)

Initial: With the Security A&A package

Update: Annually from contract award and when significant changes occur

GSA COR/ISSO

 

50.             

G.5.6.4

NIST SP 800-53 R4; CP-4

Contingency Plan Test Plan (CPTP)

Initial: With the Security A&A package

Update: Annually from contract award and when significant changes occur

GSA COR/ISSO

 

51.             

G.5.6.4

NIST SP 800-53 R4; CP-4

Contingency Plan Test Report (CPTR)

Initial: With the Security A&A package

Update: Annually from contract award and when significant changes occur

GSA COR/ISSO

 

52.             

G.5.6.4

NIST SP 800-53 R4; AR-2, AR-3 and AR-4

Privacy Impact Assessment (PIA)

Initial: With the Security A&A package

Update: Annually from contract award and when significant changes occur

GSA COR/ISSO

 

53.             

G.5.6.4

NIST SP 800-53 R4; CM-9

Configuration Management Plan (CMP)

Initial: With the Security A&A package

Update: Annually from contract award and when significant changes occur

GSA COR/ISSO

 

54.             

G.5.6.4

NIST SP 800-53 R4; IR-8

Incident Response Plan (IRP)

Initial: With the Security A&A package

Update: Annually from contract award and when significant changes occur

GSA COR/ISSO

 

55.             

G.5.6.4

NIST SP 800-53 R4; IR-3

Incident Response Test Report (IRTR)

Initial: With the Security A&A package

Update: Annually from contract award and when significant changes occur

GSA COR/ISSO

 

56.             

G.5.6.4

NIST SP 800-53 R4; CA-7

Continuous Monitoring Plan

Initial: With the Security A&A package

Update: Annually from contract award and when significant changes occur

GSA COR/ISSO

 

57.             

G.5.6.4

NIST SP 800-53 R4; CA-7 and RA-5

Independent internal and external penetration tests and reports

Initial: Within 30 days of NTP

Update: Annually from contract award and when significant changes occur

GSA COR/ISSO

 

58.             

G.5.6.4

NIST SP 800-53 R4; SA-11

Code Review Report (If applicable)

Initial: Prior to placing the information system into production

Update: Annually from contract award and when significant changes occur

GSA COR/ISSO

 

59.             

G.5.6.4

NIST SP 800-53 R4; CA-2

Annual FISMA Assessment

Annually from contract award

GSA COR/ISSO

 

60.             

G.5.6.4

NIST SP 800-53 R4; AC-1

Access Control Policy and Procedures

Initial: Reviewed during Security A&A

Update: Biennially from contract award

GSA COR/ISSO

 

61.             

G.5.6.4

NIST SP 800-53 R4; AT-1

Security Awareness and Training Policy and Procedures

Initial: Reviewed during Security A&A

Update: Biennially from contract award

GSA COR/ISSO

 

62.             

G.5.6.4

NIST SP 800-53 R4; AU-1

Audit and Accountability Policy and Procedures

Initial: Reviewed during Security A&A

Update: Biennially from contract award

GSA COR/ISSO

 

63.             

G.5.6.4

NIST SP 800-53 R4; CA-1

Security Assessment and Authorization Policies and Procedures

Initial: Reviewed during Security A&A

Update: Biennially from contract award

GSA COR/ISSO

 

64.             

G.5.6.4

NIST SP 800-53 R4; CM-1

Configuration and Management Policy and Procedures

Initial: Reviewed during Security A&A

Update: Biennially from contract award

GSA COR/ISSO

 

65.             

G.5.6.4

NIST SP 800-53 R4; CP-1

Contingency Planning Policy and Procedures

Initial: Reviewed during Security A&A

Update: Biennially from contract award

GSA COR/ISSO

 

66.             

G.5.6.4

NIST SP 800-53 R4; IA-1

Identification and Authentication Policy and Procedures

Initial: Reviewed during Security A&A

Update: Biennially from contract award

GSA COR/ISSO

 

67.             

G.5.6.4

NIST SP 800-53 R4; IR-1

Incident Response Policy and Procedures

Initial: Reviewed during Security A&A

Update: Biennially from contract award

GSA COR/ISSO

 

68.             

G.5.6.4

NIST SP 800-53 R4; MA-1

System Maintenance Policy and Procedures

Initial: Reviewed during Security A&A

Update: Biennially from contract award

GSA COR/ISSO

 

69.             

G.5.6.4

NIST SP 800-53 R4; MP-1

Media Protection Policy and Procedures

Initial: Reviewed during Security A&A

Update: Biennially from contract award

GSA COR/ISSO

 

70.             

G.5.6.4

NIST SP 800-53 R4; PE-1

Physical and Environmental Policy and Procedures

Initial: Reviewed during Security A&A

Update: Biennially from contract award

GSA COR/ISSO

 

71.             

G.5.6.4

NIST SP 800-53 R4; PL-1

Security Planning Policy and Procedures

Initial: Reviewed during Security A&A

Update: Biennially from contract award

GSA COR/ISSO

 

72.             

G.5.6.4

NIST SP 800-53 R4; PS-1

Personnel Security Policy and Procedures

Initial: Reviewed during Security A&A

Update: Biennially from contract award

GSA COR/ISSO

 

73.             

G.5.6.4

NIST SP 800-53 R4; RA-1

Risk Assessment Policy and Procedures

Initial: Reviewed during Security A&A

Update: Biennially from contract award

GSA COR/ISSO

 

74.             

G.5.6.4

NIST SP 800-53 R4; SA-1

Systems and Services Acquisition Policy and Procedures

Initial: Reviewed during Security A&A

Update: Biennially from contract award

GSA COR/ISSO

 

75.             

G.5.6.4

NIST SP 800-53 R4; SC-1

System and Communication Protection Policy and Procedures

Initial: Reviewed during Security A&A

Update: Biennially from contract award

GSA COR/ISSO

 

76.             

G.5.6.4

NIST SP 800-53 R4; SI-1

System and Information Integrity Policy and Procedures

Initial: Reviewed during Security A&A

Update: Biennially from contract award

GSA COR/ISSO

 

77.             

G.6.3.1

G.6.3.1

Supply Chain Risk Management (SCRM) Plan

Initial: With proposal

Update: Annually from contract award

CO/COR

 

78.             

G.9.3

G.9.3

Contractor Points of Contact List

Initial: 30 days after NTP

Update: As needed

Contractor’s public website

 

79.             

G.9.4

G.9.4

Program Management Plan (PMP)

Initial: With proposal

Update: As needed

GSA CO

 

80.             

G.9.5

G.9.5

Financial Status Report

Initial: 30 days after NTP;

Update: 15th of each subsequent month

GSA PMO

 

81.             

G.9.6.1

G.9.6.1

Quarterly Program Status Reports

Initial: 90 days after NTP

Update: Quarterly (One business day prior to each Quarterly Meeting)

GSA CO

 

82.             

G.10

G.10

Customer Training Plan

Draft: With proposal

Update: 15 days after government review

GSA COR

 

83.             

G.11

G.11

NS/EP Functional Requirements Implementation Plan

Initial: With proposal

Update: Annually from contract award

GSA COR

 

84.             

G.12.1

G.12.1

Corporate Climate Risk Management Plans

Initial: With proposal

Update: As needed

GSA CO, OCO

 

85.             

G.12.2.1

G.12.2.1

Climate Change Adaptation, Sustainability, and Green Initiatives Report

Initial: By award

Update: Annually from contract award

GSA CO, GSA COR, OCO

 

86.             

G.12.2.3

G.12.2.3

Power Utilization Efficiencies (PUE) Report

Initial: Task Order from Proposal

Update: Annually

OCO

 

87.             

H.7.3

H.7.3

Three Largest Comparable Multi-Service Contracts per Service

30 days after request

GSA COR

 

88.             

H.7.3

H.7.3

Three Largest Comparable Single-Service Contracts per Service

30 days after request

GSA COR

 

89.             

H.9

H.9

Redacted Contract

Initial: 30 days after award

Update: Post - No later than the 12th day of each month to reflect all contract mods from previous month

Provide: to GSA CO no later than 7 days

Contractor’s public website (for posting redacted contract and mods);

GSA CO (if requested)

 

90.             

H.10.2

H.10.2

 Key Personnel

Initial: With proposal

Update: Within 15 days of change or 30 days if clearance to be obtained

GSA CO

 

91.             

H.10.3

H.10.3

Organizational Structure

Initial: With proposal

Update: Within 30 calendar days of change

GSA CO

 

92.             

H.14

H.14

State and Local Taxes

Report semi-annually from the date of the NTP. Request to add new taxes 30 days prior to inclusion on an invoice

GSA CO

 

93.             

H.23

H.23

Fees and Surcharges

Report semi-annually from the date of the NTP. Request to add new fees and surcharges 30 days prior to inclusion on an invoice

GSA CO

 

94.             

H.25

H.25

Service Trials Notification

Prior to initiation of any trial program with the agency

GSA CO and OCO

 

95.             

H.25

H.25

Service Trial Status Report

Monthly (first business day) until completion of each trial

OCO

 

96.             

H.33

H.33

ESI requests/searches

Within 15 days of written request

GSA CO or OCO

 

97.             

H.34

H.34

Tariff Filings

Initial: Within 60 days of NTP

Update: New and/or revisions to existing tariffs at least 10 days in advance of intended filing date

GSA CO

 

98.             

H.36

H.36

Monitoring Information and eSRS Reporting

Monitoring information and eSRS reporting April 30 and October 30 each year after NTP

GSA CO

 

99.             

H.38

H.38

Force Majeure Notification

Within 10 days of the cause that the contractor cites for Force Majeure

OCO

 

100.           

J.2.3

J.2.3.2

J.2.10.2.3.1

TO CLINs Awarded

Initial: At TO award

Update: As required

GSA Systems

 

101.           

J.2.3

J.2.3.2

J.2.10.2.3.4

TO Jurisdictions Awarded by Service

Initial: At TO award

Update: As required

GSA Systems

 

102.           

J.2.3

J.2.3.2

J.2.10.2.3.7

TO Officials

Initial: At TO award

Update: As required

GSA Systems

 

103.           

J.2.3

J.2.3.2

J.2.10.2.3.2

TO Customer Requirements Document Set

Initial: At TO award

Update: As required

GSA Systems

 

104.           

J.2.3

J.2.3.2

J.2.10.2.3.3

TO Financials

Initial: At TO award

Update: As required

GSA Systems

 

105.           

J.2.3

J.2.3.2

J.2.10.2.3.5

TO Key Performance Indicators

Initial: At TO award

Update: As required

GSA Systems

 

106.           

J.2.3

J.2.3.2

J.2.10.2.3.6

TO Locations Awarded by Service

Initial: At TO award

Update: As required

GSA Systems

 

107.           

J.2.3

J.2.3.2

J.2.10.2.3.8

TO Service Awarded

Initial: At TO award

Update: As required

GSA Systems

 

108.           

J.2.3

J.2.3.2

J.2.10.2.1.8

Direct Billed Agency Setup (DBAS)

Initial: At TO award

Update: As required

GSA Conexus

 

109.           

ReservedJ.2.3

ReservedJ.2.3.2

J.2.10.2.1.7

ReservedCentral Billed Agency Setup Reply (CBASR)

ReservedNot later than (NLT) one (1) business day after receipt of the Central Billed Agency Setup (CBAS)

ReservedGSA Conexus

 

110.           

J.2.4

J.2.4.2

J.2.10.2.1.16

Service Order Acknowledgement (SOA)

NLT one (1) business day after Service Order (SO)

GSA Conexus and agency COR

 

111.           

J.2.4

J.2.4.2

J.2.10.2.1.20

Service Order Rejection Notice (SORN)

NLT 5 days after SO

GSA Conexus and agency COR

 

112.           

J.2.4

J.2.4.2

J.2.10.2.1.19

Service Order Confirmation (SOC)

NLT 5 days after SO

GSA Conexus and agency COR

 

113.           

J.2.4

J.2.4.2

J.2.10.2.1.11

Firm Order Commitment Notice (FOCN)

Local access subcontractor required:

·    Within one (1) business day of receiving FOC date

Local access subcontractor not required: NLT the earlier of:

·    5 days after SOC, or

·    10 days before the FOC date

GSA Conexus and agency COR

 

114.           

J.2.4

J.2.4.2

J.2.10.2.1.18

Service Order Completion Notice (SOCN)

NLT 3 days after service is installed and tested

GSA Conexus and agency COR

 

115.           

J.2.4

J.2.4.2

J.2.10.2.1.17

Service Order Administrative Change (SOAC)

NLT 7 days after Administrative Change Order

GSA Conexus and agency COR

 

116.           

J.2.4

J.2.4.2

J.2.10.2.1.21

Service State Change Notice (SSCN)

Within 24 hours of state change

GSA Conexus and agency COR

 

117.           

J.2.5

J.2.5.2

J.2.10.2.1.5

Billing Invoice (BI)

Monthly, NLT 15th business day

GSA Conexus and agency COR

 

118.           

J.2.5

J.2.5.2

J.2.10.2.1.24

Tax Detail

Monthly, NLT 15th business day

GSA Conexus and agency COR

 

119.           

J.2.5

J.2.5.2

J.2.10.2.1.2

AGF Detail

Monthly, NLT 15th business day

GSA Conexus

 

120.           

J.2.5

J.2.5.2

J.2.10.2.1.3

AGF Electronic Funds Transfer Report (ATR)

Monthly, NLT 15th business day

GSA Conexus

 

121.           

J.2.5

J.2.5.2

J.2.10.2.1.13

Monthly Billing Information Memorandum

Monthly, NLT 15th business day (as needed)

Agency COR

 

122.           

J.2.5

J.2.6

J.2.8

J.2.5.2

J.2.6.2

J.2.8.2

J.2.10.2.1.4

Billing Adjustment (BA)

Monthly, NLT 15th business day (as needed)

GSA Conexus and agency COR

 

123.           

J.2.6

J.2.6.2

J.2.10.2.1.9

Dispute (D)

As needed

GSA Conexus and agency COR

 

124.           

J.2.6

J.2.6.2

J.2.10.2.1.10

Dispute Report (DR)

Monthly, NLT 15th business day (as needed)

GSA Conexus and agency COR

 

125.           

J.2.7

J.2.7.2

J.2.10.2.1.12

Inventory Reconciliation

Monthly, NLT 15th day of month

GSA Conexus

 

126.           

J.2.8

J.2.8.2

J.2.10.2.1.14

Service Level Agreement Report (SLAR)

Monthly, NLT 15th day of month

GSA Conexus, OCO and agency COR

 

127.           

J.2.8

J.2.8.2

J.2.10.2.1.22

SLA Credit Request Response

Within 30 days of SLA Credit Request

OCO and agency COR

 

128.           

J.2.8

J.2.8.2

J.2.10.2.1.25

Trouble Management Performance Summary Report

Quarterly, NLT 15 days after the end of the FY quarter

Agency COR

 

129.           

J.2.8

J.2.8.2

J.2.10.2.1.24

Trouble Management Incident Performance Report

Quarterly, NLT 15 days after the end of the FY quarter

Agency COR